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  • Annual Reports

    Category
    All annual reports for the council are shown here
  • Current Job Vacancies

    Category
    List of current job vacancies at Colchester Borough Council and Colchester Borough Homes
  • Customer Contact Centre Performance

    Category
    Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The figures shown are an average per quarter year and do not represent individual months.
  • Customer Satisfaction Survey Results

    Category
    Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received.
  • Freedom of Information requests

    Category
    How many requests are processed annually and who makes them.
  • New Burdens Grant

    Category
    The amount of New Burdens Grant received by the Council
  • Number of Homes in the Borough

    Category
    Total number of households in the Borough; data supplied by the national Valuation Office Agency.
  • Number of Staff Employed

    Category
    The number of staff currently employed by Colchester Borough Council
  • Organisation Chart

    Category
    Top 3 levels of the organisation
  • Pay - male and female employees

    Category
    Gender pay gap reporting is due to be introduced nationally for all employers from 2017. This shows a snapshot of the Council as at March 2016
  • Pay Multiple

    Category
    Pay multiple is the ratio between the highest and lowest paid staff
  • Performance

    Category
    Resource showing Colchester Borough Council's strategic plan, performance & improvement framework, statement of accounts and other relevant information
  • Policies

    Category
    Details of all Council policies
  • Population

    Category
    The most recent estimates of the Borough's population
  • Public Health Funeral details

    Category
    Assisted Funerals conducted during a rolling year to date. The information shown is all that the Council can provide with regard to Public Health or Assisted Funerals.
  • Public Spaces Protection Orders: PSPO

    Category
    Current Public Spaces Protection Orders (PSPOs)
  • Senior Staff Salaries

    Category
    Salary details of Colchester's senior officers within the top 3 levels of the organisation and employees whose salary exceeds £50,000
  • Staff Sickness

    Category
    Staff sickness rate, measured in working days
  • Trade Union Facility Time

    Category
    Information relating to trade unions with the Council