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Do you feel we answered your call in a reasonable time? Did you get everything you needed from the call? Did you feel the person you spoke to was professional and polite? Were you satisfied with the service you received today? Do you feel you were treated fairly today? Month/Year
92% 97% 97% 98% 98% 03/18
76% 83% 88% 77% 86% 06/18
83% 92% 95% 89% 95% 09/18
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