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Date Do you feel we answered your call in a reasonable time? Did you get everything you needed from the call? Did you feel the person you spoke to was professional and polite? Were you satisfied with the service you received today? Do you feel you were treated fairly today? Number of completed surveys
01/12/2017 93% 90% 96% 95% 95% 587
01/09/2017 90% 86% 95% 91% N/A 576
01/07/2017 72% 76% 91% 78% N/A 358
01/02/2017 90% 83% 94% 89% N/A 477
01/09/2016 88% 80% 92% 86% N/A 490
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