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  • Annual Reports

    Category
    All annual reports for the council are shown here
  • Current Job Vacancies

    Category
    List of current job vacancies at Colchester Borough Council and Colchester Borough Homes
  • Customer Contact Centre Performance

    Category
    Performance is measured by the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. Averages are per quarter year, not individual months. The Centre saw a large increase in contact in the first two quarters of 2017 due to changes made to the waste collection service.
  • Customer Satisfaction Survey Results

    Category
    Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received.
  • Freedom of Information requests

    Category
    How many requests are processed annually and who makes them.
  • Gender Pay Gap

    Category
    All organisations with 250 or more employees must publish and report specific figures about their gender pay gap. The gender pay gap is the difference between the average earnings of men and women, expressed relative to men’s earnings. Please hover mouse over column headings for further information.
  • New Burdens Grant

    Category
    The amount of New Burdens Grant received by the Council
  • Number of Homes in the Borough

    Category
    Total number of households in the Borough; data supplied by the national Valuation Office Agency.
  • Number of Staff Employed

    Category
    The number of staff currently employed by Colchester Borough Council
  • Organisation Chart

    Category
    Top 3 levels of the organisation
  • Pay Multiple

    Category
    Pay multiple is the ratio between the highest and lowest paid staff
  • Performance

    Category
    Resource showing Colchester Borough Council's strategic plan, performance & improvement framework, statement of accounts and other relevant information
  • Policies

    Category
    Details of all Council policies
  • Population

    Category
    The most recent estimates of the Borough's population
  • Public Health Funeral details

    Category
    Assisted Funerals conducted during a rolling year to date. The information shown is all that the Council can provide with regard to Public Health or Assisted Funerals.
  • Public Spaces Protection Orders: PSPO

    Category
    Current Public Spaces Protection Orders (PSPOs)
  • Senior Staff Salaries

    Category
    Salary details of Colchester's senior officers within the top 3 levels of the organisation and employees whose salary exceeds £50,000
  • Staff Sickness

    Category
    Staff sickness rate, measured in working days
  • Trade Union Facility Time - Transparency Code

    Category
    Information relating to trade unions with the Council
  • Trade Union time - 2017 Act

    Category
    From 1 April 2017 - period runs from 1 April each year for 12 months. Info must be published by 31 July after end of period - ie 31 July 2018 for year to 31 March 2018. To see full text of questions please hover over each column heading.